A trademark recruitment portal of StreSERT Services Limited
Location – Lagos
Job Code – SR-Engr-2021
Job summary – To oversee the company’s entire mobile phone production and manufacturing, while implementing technical/engineering strategies, process evaluation, design, production cycle, infrastructure, etc. for the monthly phone production in the organization
Responsibilities
· Coordinate all phone design development and approval processes
· Develop, implement, and test technical solutions based on business requirements
· Identify potential issues in phone production and integrate possible solutions
· Serve as the team’s technical subject matter expert and technical escalation resource
· Identify and assist in developing enhancement opportunities across the production cycle through innovation and automation
· Enable faster and smarter business processes and implement analytics for meaningful results
· Act as the initial point of contact for all phone manufacturing related issues from customers or other employees
· Organize and file documentation pertaining to warranties and instructional guides for manufactured phones
· Attend in-person meetings with suppliers and vendors to analyze, troubleshoot and diagnose hardware problems
· Engage with management regularly, reporting on project status, activity, and achievements
· Implement best practices in developing technical solutions
· Conduct high-level root-cause analysis for service interruption and establish preventive measures
Key Performance Indicators:
· Communicate with stakeholders to identify what they want each phone design to accomplish
· Identify, oversee development, analyze, evaluate, mature and transition technologies to satisfy all emerging requirements
· Standardize and automate processes and monitoring using scripting technologies
· Install and configure operating systems, software, and hardware components, and clearly document the design, maintenance, and support procedures for routine tasks
· Create reports and documentation outlining findings and solutions
· Assess the impact of deviation on product quality
· Determine product disposition relating to a product
· Initiate corrective actions to rectify problems.
· Develop preventative measures to prevent recurrence of problems.
· Attractive
Experience/Skills/Competencies:
· Academic background in Electrical Electronics or related engineering
· Knowledge of hardware/software in phone production
· Previous factory management experience in a phone manufacturing company
· Project management
· Technical management
· People management
· Relationship management
· Organizational skills
· Problem solving
· Negotiation
· Supervisory skills
· Interpersonal skills
· Crisis management
Application:
Qualified applicants should forward their CVs to mgtpositions@stresert.com using “SR-Engr-2021” as subject. Application is open until February 15, 2021 and only shortlisted profiles will be contacted.