A trademark recruitment portal of StreSERT Services Limited
Connect Rail Services Limited - Our company, Connect Rail is at the cutting edge of leveraging rail and in-land waterways in transporting heavy-lift goods by taking the pressure off the road network. Our vision is to build a Pan African logistics business committed to unlocking the challenge of moving goods across the continent.
We are recruiting to fill the position below:
Job Title: Customer Care Service Officer
Responding promptly to customers inquiries
Communicating with customer through various channel
Communicating and coordinating with colleagues as necessary
Providing feedback on the efficiency of the customer services process.
Managing a team of Junior customer service representative.
Ensure customer satisfaction and provide professional customer support.
Maintaining a positive ,empathetic and professional attitude towards customer at all times.
Processing orders,forms ,applications on request.
Ability to stay calm when customer are stressed or upset.
B.Sc or HND in any related discipline.
Interested and qualified candidates should send their CV and Cover Letter to: email@example.com using the "Job Title" as the subject of the mail.